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I have placed an order for a item? When will my items be delivered ? All Orders from stationeryworld.com are dispatched within 48 hours and delivered within 3 -7 working days of placing the order. However delivery is not attempted on Sundays and Public Holidays since there are no courier services available on these days. Can I send the Order to a different Address other than the registration Address ? Yes, you can send the Order to an Address different than the Registration Address. You will be given an option to send the Order to a New Address, on the Shipping Address Page after adding the Product to the Cart Why Set Up an Account ? With a stationeryworld.com account, you can store your billing and delivery information, plus any additional ship-to addresses that you or your business may require. This information will automatically appear where necessary during the purchase and checkout process-so you won't have to re-type it each time you make a purchase! To set up an account, click on the "New Customer Continue" link from My Accounts at the top of the page. You will be taken to our user-friendly New Customer Wizard. Once you enter the required information about your business, the account is set up! How to track my orders ? Customers who have set up an account at stationeryworld.com can use our order history feature, a powerful and easy way to refer to a chronological record of your purchases. Order history will show you all the online orders that you have placed with us. To see more information about click My Orders, after Login. Use the Order History page to determine when online orders have been processed What happens if the shipment is lost in transit ? The stationeryworld.com consumer site is open to any individual and business who is buying stationery Can I place an order by phone ? No, we are not currently able to take any order for our consumer site via phone. When will my order be delivered ? What method of payments do you accept ? I am not in during the day, where will my goods be left ? My parcel/goods are damaged, what do I do? / How do I return an item ? fore more information feel free to Contact us. |